Returns & Exchanges
At Palm Beach Autographs LLC, we stand behind the authenticity and quality of our sports memorabilia with a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, we offer a straightforward return and exchange process to ensure your collection meets your expectations.
Return Process
- 1.Initiate Your Request
Contact our customer service team via email or phone within 30 days of delivery to obtain a Return Merchandise Authorization (RMA) number and specific shipping instructions.
- 2.Secure Packaging
Carefully pack the item in its original shipping materials, ensuring all Certificates of Authenticity (COAs) and tamper-evident holograms remain intact and undisturbed.
- 3.Shipping and Tracking
Ship the item back to our Florida gallery using a trackable, insured shipping method to protect against loss or damage during transit.
- 4.Inspection and Refund
Once our authentication team verifies the item's condition and original markings, we will process your full refund or exchange within 5-7 business days.
